Privacy Policy for Pneuma

Effective Date: December 1 , 2024
Website URL: https://www.pneumabermuda.com

At Pneuma, your privacy is a top priority. We are committed to protecting your personal information in compliance with Bermuda’s PIPA and the USA’s HIPAA regulations. This policy explains how we collect, use, store, and share your data when you use our services.

1. Information We Collect

We may collect and process the following information:

Personal Information

  • Full name, email address, phone number, and other contact details provided when booking appointments or interacting with our services.

Payment Information

  • Payment details are securely processed through PayPal. Pneuma does not store any credit card or payment data on its servers.

Scheduling Information

  • Data collected when booking appointments via Google Calendar, including name, contact details, and preferred dates/times.

Health-Related Information

  • Any health or mental wellness information you provide to us during inquiries or services, which will be handled with strict confidentiality under HIPAA guidelines.

Website Usage Data

  • Information about how you interact with our website, including IP addresses, browser type, and cookies, for analytics purposes.

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments through Google Calendar.

  • Process payments securely via PayPal.

  • Provide mental health services tailored to your needs.

  • Send updates, confirmations, and reminders related to your appointments.

  • Improve website functionality and user experience.

  • Comply with legal and professional obligations under PIPA and HIPAA.

3. Third-Party Tools & Data Sharing

To provide efficient and secure services, we use trusted third-party tools:

  • Squarespace: Our website is hosted on Squarespace, which includes SSL encryption for secure communication.

  • PayPal: All payment transactions are processed through PayPal. Your financial details are not stored on our servers.

  • Google Calendar: Used to automate scheduling and manage appointment bookings securely.

We ensure that all third-party tools comply with PIPA and HIPAA standards for data protection.

4. Data Security Measures

We take appropriate measures to safeguard your data:

  • SSL Encryption: Our website uses SSL (Secure Socket Layer) to protect your data during transmission.

  • Secure Third-Party Providers: Services like PayPal, Google Calendar, and Squarespace follow strict security protocols.

  • HIPAA Compliance: All health-related information is treated with the utmost confidentiality and in line with HIPAA requirements.

5. Your Rights Under PIPA & HIPAA

You have the following rights regarding your personal data:

Under PIPA (Bermuda)

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Withdraw consent for non-essential processing of your data.

  • Request the deletion of your personal information where applicable.

Under HIPAA (USA)

  • Request access to your health records.

  • Correct inaccuracies in your health information.

  • Receive an account of disclosures of your health information.

  • Request additional privacy protections for your health data.

To exercise your rights, please email us at info@pneumabermuda.com

6. Data Retention

We retain your personal and health-related data only as long as necessary to:

  • Provide our services.

  • Meet legal, regulatory, or professional obligations.

  • Resolve disputes or enforce agreements.

7. Cookies and Website Analytics

Our website may use cookies to:

  • Improve your user experience.

  • Analyze website traffic and performance.

You can manage your cookie preferences through your browser settings.

8. International Data Transfers

Your personal data may be processed or stored outside of Bermuda (e.g., through Squarespace, PayPal, or Google Calendar). We ensure these services implement adequate safeguards compliant with PIPA and HIPAA.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Pneuma
Email: info@pneumabermuda.com
Website: https://www.pneumabermuda.com